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Webinar

Five Generations, One Strategy: Designing Member Value Across Age Groups

About this event

Membership organisations face a growing challenge in 2026: delivering value to an increasingly diverse membership with evolving expectations. From a focus on professional recognition and credibility to demand for flexible, mobile-first and more collaborative, career-oriented experiences, the landscape is shifting.

Yet many associations still rely on a single model that no longer meets the needs of a changing member base.

In this webinar, we will explore how generational differences shape engagement and perceived value, why there is increasing demand for digital-first experiences, and how CRM, web and app solutions can support more personalised delivery at scale.

This event is for TAF members only.

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